Tag: influencing

Analysing and managing conflict

Before you can deal with any conflict you need to understand it. You need to understand: Who is involved in the conflict? Is it more widespread than the immediately obvious protagonists? What is the conflict about? What are the facts? Why

Tagged with: , ,

Influencing skills and strategies

When seeking to influence someone or a situation, start with the end in mind. What are you trying to achieve? What outcome is required? The more specific you can be, the easier it will be to plot a course to

Tagged with: , , ,
Top