If you have ever hit a cricket ball for four runs, smashed a drive down the middle of a fairway or lashed a passing shot down the line in a tennis match you’ll understand what it means to find your sweet spot. It’s that part of the bat/club/racquet that gives the greatest return on your effort.
As a project manager, you have three critical skills and knowledge areas, and when you get them working together in balance, you’ve found your project management sweet spot. And the more you understand those skills areas and how they interact and inter-relate, the bigger you can make that sweet spot.
What are those three critical skill and knowledge areas? They are:
- PM tools and techniques
- People and leadership skills
- Subject matter knowledge
These are the classic areas of project management everyone associates with the job. Planning, risk and issue management, change control, requirements analysis etc. etc. As you develop as a project manager you learn how and when to deploy these tools and techniques appropriately:
- Avoiding unnecessary bureaucracy
- Ensuring they are fit for purpose and actually serve that purpose
- Knowing when good is good enough
Good project managers are not just managers, they are leaders. They have the ability to turn collections of individuals into teams. To do that effectively they have three aspects to their people skills:
- Inward looking towards the team, covering leadership, team building and organisation;
- Outward looking towards stakeholders, covering stakeholder engagement, supplier management and peer group relationships
- Inward and outward looking, covering communications, conflict management and negotiation
As a project manager you have to understand the business environment you are delivering into and have at least an understanding of the skills required to deliver your project, be they engineering, technology development or deployment, product development etc.
- Deep subject management knowledge can be great for specific projects and many project managers have developed strong careers through specialisation. But this can represent a risk to career development especially if your area of expertise becomes out dated. Also, you miss the opportunity for learning from other business disciplines and applying them in your current area.
- You need enough business and technical knowledge to understand the business requirements and the challenges in delivering against them.
- You need to be able to relate to business concerns, risks and issues.
- You need to understand the wider business picture.
- You need to be able to prompt and challenge when solving problems and developing solutions.
The best project managers have the ability to rapidly assimilate a new business area, to rapidly understand the key aspects of a business situation. They have an enquiring and analytical mind and a willingness to ask questions, especially the seemingly dumb ones! In my experience they are often the ones people are afraid to ask (in case they appear dumb) and are the most revealing.
The project management sweet spot(s)
The project management sweet spot or spots come about from the overlap of the three skill sets as shown below:
As a project manager, the bigger you can make each of these sweetspots, the more effective you become. Let’s look at them in turn:
Area 1 is where your people skills interact with your business and delivery skills. They enable you to understand what and how to communicate with your team, your sponsor and key stakeholders. The more you understand of the business and the delivery skills of your team, the easier that communication becomes. The better your communication skills, the easier it is to get your message across.
Area 2 is applying your PM specific skills appropriately to your business area. Don’t try applying rigid EVA techniques to agile systems development, or try to apply too much pm process to forex traders in money trading systems development. Horses for courses!
This is an important area where you learn how to communicate the need for a certain amount of process and discipline (even for rowdy traders). You have to learn how to sell the benefits that the process brings and how it can same time and anguish in the long run.
This is the true sweet spot, where all your skills come together. Communication is the key here. It is the core to applying your PM skills, to using your business knowledge and leading your team to successful delivery.
Understanding your skills and how they inter-relate enables you to develop and hone them. As your skills grow, confidence grows and with that your ability to lead effectively. What are you going to do this week to grow your sweet spot?